DO NOT BE LATE. IF YOU ARE MORE THAN 5-10 MIN LATE TO CLASS, WE RESERVE THE RIGHT TO GIVE YOUR SPOT TO ANOTHER STUDENT ON WAITING LIST. You will not be allowed to join the class and will not be refunded your money. You should be dressed and ready to start your session at the scheduled time. We suggest that you arrive to the studio at least 5 minutes before your scheduled class to avoid losing your spot in class. This is a safety issue, and we ask that you respect both our instructors and other students by showing up on time. We are very strict about this rule, so don’t say you didn’t know about this….It is in all your emails and on this website.
At Pole Dance Miami we have a 1 hour cancellation policy. As long as you cancel at least 1 hour before your scheduled class or wait list, you will not lose that class. The class will go back to your account and you will be able to use it for another class. If you late cancel, you will lose the class from your package, unless you have an unlimited monthly package. ***Monthly members will be charged $5.00 every time they do not cancel their class at least 1 hour before.
We ask that you let us know at least 24 hours ahead of time if you need to cancel a private class, otherwise you will lose your payment.
We love last minute walk-ins, but if you know you are planning to attend class, please reserve your spot online. Any class with less than 3 participants within the 1 hour before the class is scheduled to begin, will unfortunately have to be cancelled.
WAIT LIST POLICY:
When classes are full, you can sign up to be on the wait list. Frequently, people will sign out early from classes, making room for those on the wait list. When a student early cancels out of a class, you will receive an automatic email, letting you know you have been bumped into class and are no longer on the wait list. If you are added into class, you will be held to the same cancellation policy as any other class you sign up for. Please make sure we have a valid phone number and email, so we can easily contact you. When signing up for the wait list, please expect to come take the class and be ready to come to the studio. If you are not sure you will be able to make it with a short notice, please remove yourself from the wait list to avoid losing the class in case you are added in. If you are added into class, you will be held to the same cancellation policy as any other class you sign up for.
Deals from sites like Groupon, Living Social, ect, can only be used ONCE. If a second one is purchased, we can only allow the use of the monetary value towards the purchase of our regular priced classes and packages. All deals have an expiration date printed on the voucher. All classes must be taken by this expiration date.
REFUNDS & TRANSFERS:
Classes, class packages, memberships, and parties are non refundable and non transferable. Once you purchase your classes, make sure you know the expiration date and use all classes before that date. We do not extend the expiration date or “freeze” memberships.
PICTURES & FILMING:
Taking pictures and filming, is allowed in our classes. Please ask the instructor when the most appropriate time would be. If you want to take pictures or film yourself, you are welcome to do so with respect to the teacher and other student’s class time. Other great picture and filming time would be during: – Pole Parties – Private classes – Private Space Rental – Open Pole – After class, before next class starts
Anyone aged 18 and older can take classes on our regular schedule. If you are under the age of 18, we require a parental consent. Your parent needs to come to the studio with you, so they can sign the release form with a copy of their ID. This is for insurance liability purposes. Feel free to sign up for class, but make sure you are accompanied by your parent when coming in for your first class.
No alcohol is allowed to be consumed before any physical activities at the studio. If you are intoxicated when arriving to our studio, you will not be allowed to participate in class and will not be refunded your money.
Please wear proper attire when visiting our studio. Proper attire is: Athletic wear such as yoga pants/leggings/shorts, sports bras and/or tank tops, or leggings for aerial and fitness classes. No see through material is allowed. No under garments allowed to be used as work out attire.
BEHAVIOR AT THE STUDIO:
Please respect your instructors and fellow students and leave your phone conversations outside the studio while in class. This goes to text messaging as well. No street shoes in the studio. We do not tolerate bullying or disrespecting of other students and their personal space. Such behavior will result of removal from the studio and you will be banned from taking classes at Pole Dance Miami.